Privacy Policy

Privacy Policy

This Privacy Policy outlines how Perfect Lip Fill(referred to as "the Site," "we," "us," or "our") gathers, processes, and discloses your personal information when you visit our website, use our services, or make a purchase from perfectlipfill.com (the "Site") or communicate with us in any way (collectively referred to as the "Services"). In this policy, the terms "you" and "your" refer to the individual using our Services, whether you are a customer, website visitor, or another person whose information we collect.

Please review this Privacy Policy thoroughly. By using or accessing our Services, you consent to the collection, usage, and sharing of your information as detailed in this document. If you disagree with any part of this Privacy Policy, we kindly ask that you refrain from using our Services.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational adjustments. When we make such updates, we will post the revised Privacy Policy on our Site and update the "Last updated" date. Any changes will take effect upon posting, and we may also take additional steps as required by applicable law.

Collection and Use of Your Personal Information

To deliver our Services, we collect personal information from various sources, as described below. The type of information we gather and its usage depends on your interaction with us.

Along with the specific uses outlined below, we may use your data to communicate with you, deliver our Services, comply with legal requirements, enforce terms of service, and protect both our rights and the rights of others.

Types of Personal Information We Collect

Personal information refers to details that identify, relate to, describe, or can be linked to you. The sections below detail the types and categories of personal information we collect.

Information You Provide Directly to Us

When you interact with our Services, you may provide the following personal information:

  • Contact Information: Your name, address, phone number, and email.
  • Order Information: Your name, billing and shipping addresses, payment confirmation, email, and phone number.
  • Account Details: Username, password, and security questions.
  • Shopping Preferences: Items you view, add to your cart, or save to your wish list.
  • Customer Support Data: Information you include when communicating with us through customer service channels.

Some features may require specific information from you, and while you can choose not to provide it, doing so may limit your ability to use certain services or features.

Information Collected Through Cookies

We also gather some information automatically when you interact with our Services ("Usage Data"). This may include your device information, browser type, network connection, IP address, and other interaction data via cookies, pixels, and similar technologies.

Information From Third Parties

We may also obtain information about you from third-party sources, such as:

  • Service providers that assist with maintaining our website, like Shopify.
  • Payment processors who handle billing and payment details to complete your orders.
  • Third-party advertising and marketing platforms that use tracking technologies like cookies or pixels to gather data about your interactions with our Services.

Any third-party information we acquire will be managed in accordance with this Privacy Policy. We do not take responsibility for the accuracy of third-party data or their privacy practices.

How We Use Your Personal Information

  • Providing Services: We use your personal data to fulfill our obligations, process payments, deliver orders, send notifications related to transactions, manage your account, and enable product reviews.
  • Marketing & Advertising: We may use your information to send marketing communications through email, text, or mail, and display ads related to our products or services. This includes tailoring content based on your browsing history.
  • Fraud Prevention & Security: Your data helps us detect and prevent fraudulent activities. It also helps secure your account; we strongly advise you to keep your login credentials confidential. If you suspect any security issues, please contact us immediately.
  • Customer Support & Communication: We may use your information to address customer support requests, improve our Services, and maintain a relationship with you.

Use of Cookies

Like many websites, we employ cookies to improve user experience and analyze interactions with our Site. Cookies help remember preferences, optimize Services, and provide tailored advertising. You can manage cookie preferences through your browser settings, but blocking cookies may impact certain features or functionality of our Services.

For more information on the cookies we use with Shopify, please visit: Shopify Cookie Policy.

Sharing of Personal Information

We may disclose your personal information under certain circumstances, such as:

  • With vendors and third parties who assist with services like payment processing, customer support, data analytics, shipping, and IT management.
  • For business purposes, including partnerships with marketing platforms like Shopify.
  • If you consent to the disclosure, such as when shipping products or using third-party login features.
  • In connection with business transactions (mergers, acquisitions) or to meet legal obligations (subpoenas, legal processes).

We have shared the following categories of personal information with recipients over the last 12 months:

  • Identifiers (e.g., contact details, order information)
  • Commercial information (e.g., purchase details, customer support interactions)
  • Internet activity data (e.g., usage data)
  • Third-party partners (e.g., payment processors, fulfillment partners, data analytics)

We do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content

If you post reviews or other content publicly on our Services, be aware that this information may be accessible to others. We cannot guarantee the privacy or security of the information you share in public spaces.

Third-Party Websites and Links

Our Site may contain links to third-party websites. These sites are not under our control, and we are not responsible for their privacy practices. Please review the privacy policies of any external websites you visit.

Children’s Data

We do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us so we can delete it.

We do not knowingly share or sell personal data of individuals under the age of 16.

Security and Retention

While we implement security measures, no system is entirely secure. We cannot guarantee the absolute security of your data. We recommend using secure methods to communicate sensitive information.

We retain your personal information as long as necessary to provide our Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access/Know: Request access to your personal information.
  • Delete: Request the deletion of your personal information.
  • Correct: Request corrections to inaccurate personal data.
  • Portability: Request a copy of your personal information or transfer it to a third party.
  • Restrict Processing: Ask us to limit how we process your information.
  • Withdraw Consent: If we rely on consent to process your data, you can withdraw that consent.
  • Appeal: If we decline your request, you can appeal our decision.

To manage communication preferences, you can opt-out of marketing emails using the unsubscribe link in our emails.

Complaints

If you have any concerns about our privacy practices, please contact us. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority, depending on your jurisdiction.

International Users

If you reside outside the United States, please be aware that we may transfer, store, and process your information in the U.S. Your personal data may also be handled by our third-party service providers in other countries. We will rely on legal transfer mechanisms, such as Standard Contractual Clauses, when transferring data outside the European Union.

Contact Information

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please reach out to us at info@foxpharma.us or at the following address:

Perfect Lip Fill
701 Kimberly Ave Suite 262
Placentia, CA 92870
United States